Our made-to-order designers use international couriers such as DHL, Skynet and FedEx to ship your order from Pakistan to UK. As your outfit is being made in Pakistan, we do advise you to give at least 3 weeks from the date of delivery to the date of your take in to account any unforeseen delays.

There can be chances of delay due to logistical issues which are beyond our control. We do advise to allow 10 working days from the date of your delivery. We will contact you once your outfit has been shipped and arrange a trial of your outfit in store. For Bridal orders the current lead time is approximately 4/5 months and for Semi Formal/Formal & Prêt outfits the current lead time is approximately 6/8 weeks, however the time can vary on the amount of work/customisation. We will confirm more accurate timescales for delivery at the time of your consultation.

The cost of shipping and duty/VAT will be calculated once your item has been dispatched from Pakistan and has been cleared in UK Customs. We will notify you of the cost prior to collection of your order.

You will be responsible for the full payment of the cost of delivery from Pakistan to UK including any import charges and any cost of UK mainland postage.


We use Royal Mail Special Delivery™ for all UK/Overseas deliveries. The potential cost of your made-to-order delivery with customs will be provided during your consultation; a more accurate cost can only provided once the actual weight is calculated when the order arrives at chambeili store. You can choose the preferred delivery option with insurance coverage. The table below shows all the delivery time and insurance coverage from Royal Mail. If you wish to use an alternative carrier such as DHL or Fedex then we will have to get an alternative shipping cost. Please notify us in advance of your preferred courier as prices vary drastically from carrier to carrier; Royal Mail is the cheapest option.

Service Delivery Times Insurance
Next Day Royal Mail Guaranteed by 1pm Next Day* £500 for loss or damage
Next Day Royal Mail Guaranteed by 9am Next Day* £1000 for loss or damage
Saturday Royal Mail Guaranteed by 1pm with Saturday Guarantee* £500 for loss or damage
Saturday Royal Mail Guaranteed by 9am with Saturday Guarantee* £1000 for loss or damage

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COVID19: Expect production delays from Pakistan


If your bridal order was placed during March 2020 prior to COVID19 outbreak then the order may still be in production and we are totally dependent on our suppliers in Pakistan as there are partial closures on weekends and our suppliers are not in full operation due to staff reduction. There are expected delays both in manufacturing and shipping as passenger flights are not operating. Therefore, shipping will take a minimum 14 business days.

In order to avoid disappointment please allow for these extra unforseen delays before you book your event after July 4th in the UK. The UK prime minister Boris Johnson has announced that weddings of up to 30 people under social distance measures can take place. As a retailer we advise you wait for your orders to arrive in UK and take into consideration that this is unprecedented times that has affected all global businesses. We cannot guarantee production timeframes or shipment arrival dates as this is subject to the logistic companies regulations and operations during COVID19. Things are constantly changing in Pakistan which are not in our control and subject to lockdown rules.

COVID-19: Guidance for Bridal and Formal Wear Orders